Staff Motivation at Sharp Healthcare - 1779 Words

Staff Motivation at Sharp HealthCare Mahzad Farahani California State University of East Bay Professor Jay Umeh 10/22/2014 Abstract The main goal of Sharp Healthcare is to increase employees, physicians, and patient satisfaction as well as providing quality care. They believe that in order for the facility to be successful, it has to have motivated staff who provide quality care. At Sharp Health Care, they believe in open communication among the staff, which can be argued to be a weak approach. It can also be argued that Sharp Healthcare can be rewarding their staff so that they can improve their performance further. Overall, Sharp approach to motivate its staff is a great innovation and it will be great if it is replicated in†¦show more content†¦However, only two of the five behaviors and actions are related to employee motivation. The most relevant of two requires managerial level employees to foster an attitude of gratitude and send thank-you notes to other deserving employees. A recent study by MarketTools Inc. for Globoforce confirms that a lack of sincere recognition provided to employees is a lea ding cause of turnover. The study identifies a solid correlation between the level of recognition delivered by managers and the loyalty of their direct reports (Sun). Thus, thank-you notes are cheap and simple yet sincere and an effective way of showing recognition to employees which will increase their loyalty and motivation. RE-RECRUITING EMPLOYEES One of the tools Sharp managers use to retain the employees is re-recruitment of current employees rather than new ones. Re-recruiting recognizes employees for their contributions, renews their sense of self-worth and loyalty, and ensures their longevity. The management places employees in three different categories based on their performance. The categories include great, good and low-performing employees. The management meets with employees in each category individually. However, when they meet with their great performers, they let them know they are a valuable asset toShow MoreRelatedThe Key Aspects Of Recruitment932 Words   |  4 Pagesorganization. One particular organization that I would like to recognize on their recruiting ability is the Sharp Healthcare system. The Sharp Healthcare system serves a population of about three million patrons (Burns, Bradley, Weiner Shortell, 2011). 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